I am writing to bring urgent attention to a crisis unfolding for many Minnesotans due to the recent cuts to the Social Security Administration by the so-called Department of Government Efficiency (“DOGE driving Social Security cuts,” front page, March 9). As of a few weeks ago, all SSA offices now require appointments — a change that sounds reasonable until you try to schedule one. For days, I’ve called the SSA multiple times daily, facing hold times exceeding four hours, only to never reach a human being. This isn’t just an inconvenience; it’s a systemic failure.
I’m trying to help a family member secure survivor benefits they’re entitled to. They do not have an email address, lack an online account and can’t navigate the SSA’s digital scheduling system. For them — and countless others like them — these cuts have erected an impenetrable barrier to essential benefits. This is a real-world example of how the policies of President Donald Trump and Elon Musk are hurting Minnesotans, leaving vulnerable seniors stranded.
Desperate for help, I contacted my U.S. congressional representative. Their casework team told me they haven’t seen a situation this dire in 18 years. That’s a staggering indictment of how these cuts are dismantling a lifeline for Americans. We’re only beginning to see the fallout, and it’s already unacceptable.
It’s time for our representatives to stand up for what’s right. Beyond that, all politicians — regardless of party — must act to ensure Americans receive the benefits they were promised and are due by law. This isn’t a partisan issue; it’s a moral one. We cannot let DOGE strip our seniors of their dignity and support.
I urge our leaders to reverse these harmful DOGE cuts and restore the SSA’s ability to serve the public. Minnesotans deserve better.
Zach Keeton, Big Lake, Minn.